I’m glad we have a partnership with you and Time Traveler Backups. You do a great job for us at the Alabama Dental Association and for our members who avail themselves of the company’s excellent services.

We are delighted to announce this new partnership with Time Traveler Backups.  Computer backup and disaster recovery is extremely important to our membership because it provides the protection that is required to keep their offices running and assists in fulfilling the HIPAA requirements for protection of patient data.

We recently needed to move the entire contents of a satellite office’s server to a different machine in our main office. Time Traveler Backups took a complete backup and restored it to a spare workstation in a matter of hours. It was great to be able to see what would happen in the event of an actual server failure and backup. I was impressed!

We recently purchased a new high-end server for our office. Once it was up and running we realized that it was not configured correctly and the performance was actually worse than the 5+ year old server we were replacing. Time Traveler diagnosed the problem, backed up the entire system, worked with our hardware vendor to fix the issue, and restored the entire system over a long weekend. Time Traveler stepped in and got us out of a difficult situation and did it with zero downtime on their end throughout the entire process. Their attention to detail and accessibility during the transition was exactly what we needed for such a delicate situation and they proved to be a vital part of getting our very busy practice running efficiently.

After a recent software upgrade we found that our server would no longer boot. Time Traveler Backups was able to connect remotely, restore a backup image (that was made just prior to the upgrade), and all this was completed at around 9:30pm. This allowed us to open the office the next morning without downtime or additional stress. I’ve always known that computer backups were important, but now I fully understand that it is the help during the restore and the commitment to stay on the job until things are running again that makes Time Traveler Backups different.

I cannot thank Time Traveler Backups enough for the service they continue to provide us. Anytime we ever have a question it is answered immediately. We especially appreciate them when we upgraded Dentrix recently and had a corrupt file, within the hour we were restored and running seamlessly with no problems whatsoever thanks to them. We have been customers for years and will always recommend them. The service they provide is top notch and customer service cannot not be matched.

We will never have to worry about our back up service thanks to Larry and Buddy!

We are delighted to announce this new partnership with Time Traveler Backups. Computer backup and disaster recovery is extremely important to our membership because it provides the protection that is required to keep their offices running and assists in fulfilling the HIPAA requirements for protection of patient data. With Louisiana being a coastal state, our members need this service.